App Store Analyst Support

Support is provided by Ali Ebrahimi. Email alierhm1378@gmail.com and include a short description of the problem and the approximate time it occurred.

Do not email or paste secrets. Never send your Apple .p8 file, Apple ID password, two-factor code, App Store Connect JWT, AWS key, service password, session cookie, or OAuth token.

Connection troubleshooting

Confirm that the App Store Connect API key is active.
Use a Team API key with the least-privileged role needed for the requested data.
Check the Issuer ID and Key ID for typing errors and upload the original .p8 file.
Add the Vendor Number when using Sales and Trends reports.
If Apple revoked or replaced the key, disconnect it here and connect the replacement.

Data availability

Apple reporting delays and API permissions can affect results. Narrower date ranges may complete faster. Sales and proceeds remain separated by currency, and customer-review summaries describe only the returned sample.

Account and data controls

Manage or disconnect App Store Connect. Signed-in users can permanently remove their account and active tenant data from the account deletion page.

Policies

See the Privacy Policy and Terms of Service.